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Domestic Shipping: The Folklore offers efficient and low cost domestic delivery within the United States via USPS. Domestic orders arrive within 1-5 business days depending on the shipping option selected at checkout. All orders placed during the business week, prior to 2 PM, are processed and shipped the same day.
Orders made over the weekend or after 2 PM ship the following business day. You will receive a shipping confirmation email containing a USPS tracking number once a shipping label is created. All U.S. (excluding Alaska, Hawaii, and exterior provinces) orders over $200 are eligible for free standard shipping, no discount code is required.
International Shipping: International shipping options are available for all countries. International orders arrive within 2-12 business days depending on the shipping option selected at checkout. For international deliveries we ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be calculated and included in the final purchase price at checkout. For more information on how international taxes are calculate click here.
All international orders placed during the business week, prior to 2 PM, are processed and shipped the same day. Orders made over the weekend or after 2 PM ship the following business day. You will receive a shipping confirmation email containing a tracking number once a shipping label is created.
Manhattan Same Day Delivery: Same day delivery options are available if you live in Manhattan. Orders are delivered via local courier service between the hours of 9 AM - 6 PM. Please be advised that same-day deliveries are made 3-5 hours after an order is placed, and must be signed for by the cardholder unless otherwise specified during checkout.
Orders placed after 1 PM deliver the following business day. You can select the New York City delivery option at checkout and pay a $10 flat rate fee. All orders over $300 are eligible for free Manhattan courier delivery, no discount code is required.
Gift Options: If you are purchasing merchandise as a gift and would like items sent to a person other than yourself, please check the gift option at checkout. Customizable notes can be included as well as a gift receipt.
Tracking: You can trace the status of delivery with the tracking number automatically emailed to you after the order ships. U.S. customers can track packages via USPS here. International customers can track their packages using the tracking system on their selected couriers’ website.
In the event that you need assistance with your order’s delivery or collection please don’t hesitate to email us at email@example.com or call us at +1 (212) 548-6591 between 9 AM - 6 PM, Monday - Friday.
*Local sales tax will be charged on all U.S. orders (where applicable).